frequently asked questions

Most frequent questions and answers

We understand that pets are family and we welcome all of you! Please contact us for more information on our pet policy.
You will need a state issued identification or passport and must sign approval for credit and background check. Students may also bring a guarantor.
We have free shared parking spaces and a passcode entry at the gate.
We welcome everyone at The Palms at Cardinal! Individual working residents, students, and families.
Yes, we do! We offer a roommate questionnaire to find the most compatible roommate for you.
We do not allow subleasing, but the office can approve someone to take over your suite. There will be a reassignment fee and they would have to go through application and office approval.
In the common areas, we include a flat-screen TV, sofa, and coffee table. In your private bedroom, we include a full-size orthopedic memory foam mattress with bed frame, desk, and desk chair. You can see more of our features in the amenities.

You can submit a work order through the resident portal then contact the maintenance team via our office number for any maintenance emergencies that arise after office hours.

Yes, you can! Residents have the option to lease individual private rooms or the entire unit.

All of our amenities except the pool and study room are open 24 hours.
Study room hours are only open during office hours.
Pool hours are 9am – 10pm. (Subject to seasonal schedule).

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